FAQ
Project
- What's this?
- In scientific language, it's called the mp3 oriented file exchange service. We decided not to bother ourselves with scientific wordings and chose a very simple name - ProstoPleer. Here you can find good music easy to listen to, save and exchange using external services.
- How can I get to know project news?
- These days we publish all important news in our twitter account. We plan to open a blog to tell more details about the project, but there are so many things we want to improve for you that there is no time for the blog.
- How can you help the project?
- If you want to help us materially, just buy a Premium Account. It's both: you will get more possibilities and will help us to further develop. Correction of tracks' names and additing lyrics to them is an invaluable help. And of course the more friends will know about us from you, the more greatful we will be to you.
Account
- Do I have to register?
- If you want to always remain within the free limits and you are not interested in enhancements like scrobbling in Last.fm and similar upgrades, there is no need to register. If you want to improve your relations with the website, it is definitely worth registering.
- How can I register?
- You can see the link «Register» on the top of the page. After pressing it, everything will become very simple. Registration takes 20 seconds and even will not interrupt your track.
- I forgot my password. What should I do?
- Press the «Login» link and then «Forgot your password?» in the opened window. After entering your login and mail address used during your registration, further instructions will be sent to your email.
- I want to change my password. What should I do?
- Вам просто следует перейти на страницу настроек аккаунта и там заполнить несколько полей.
- I want to change the email address I indicated during the registration, what should I do?
- Such change can be made privately. Please send us a letter using Feedback page.
- How can I delete my account?
- You need not to do it. We never send anything to our users' emails, so no need for you to worry about any spam. If unfortunately you've divided to leave us, just forget about us and we will not remind you about our existance in any way.
Premium Account
- What do I get with a Premium Account?
- Premium Account mainly takes off the limits for listening and downloading tracks from our service. Additionally, it adds many useful options that improve your life. Full list is on Account Description Pageстранице описания аккаунта.
- How can I pay for my Premium Account.
- If you are already registered, you can go directly to Payment Method Choice page. If you are not yet registered, you should first register and then go to the same page.
- I paid for my Premium Account but didn't become a Primium User - what should I do?
- Very seldom but there are payment mistakes. If you have effected the payment but an orange star showing that you have become a Premium User has not appeared next to your login - Contact Us. Please give us as many details as possible in your letter. If you paid by an SMS message, please indicate the numbers of the sender and the receiver, the time and what you wrote. Also please remember to indicate the name of your mobile operator. If you effected your payment through another system, please indicate as many details of this payment as possible. As soon as we check these data, the paid number of days will be credited to your account.
- Can I present a Premium Account?
- Since such issues occur very rarely, we did not create such an option. However if you want to make a present, please pay to your account and Ask Us to transfer a required number of days to the stated account.
- How can I unsubscribe from my Premium Account and become a common user?
- As soon as the term of your Premium Account is finished, you will received a message offering either to prolong the use of the premium advantages or to come back to the common user status. If you paid for your account using the system with regular payments by debiting your account (for example, credit card payment through Plimus), you can unsubscribe from such debiting on the website of the corresponding system. If something does not work well, Please Contact Us and we will be glad to help you.
Search
- How can I find all tracks of one artist?
- There is an advanced syntax of search requests that now offers the search using two parameters: artist and track name. In order to filter the search according to the words found in the artist name, please indicate the key word «artist:» before the search text. There is the key word «track:» for the words for a track name. Also you can use the symbol «minus» to indicate that the word must not be present neither in any name nor in a specific field. For example you are searching forall tracks of Vasya Pupkin containing the word "May" but without the word "month" in the entire request. In this case your search request must be the following: «-month artist:Vasya Pupkin track:May».
- How can I find a song if I know a couple of its words?
- Simply enter several words you know. If our database contains lyrics with such words, we will show you respective tracks.
- How can I see the track lyrics?
- If we know the track lyrics, the icon "Lyrics" will be on the track panel. Just press it and the lyrics will pop up in a separate small window.
- How can I add lyrics for the track?
- You can add lyrics for the track using the «Edit» button located on each track panel.
- I have found a mistake in a name, track, something else. How can I report about this?
- You can request to change the track name by pressing the «Edit» button located on each track panel.
Play
- How can I listen to a track?
- У каждого, найденного вами, трека слева расположена кнопка с голубым треугольником. Нажмите на нее чтобы прослушать выбранную композицию. Если нажать на эту кнопку еще раз, то воспроизведение будет приостановлено до нового запуска.
- Music isn't playing. What should I do?
- A flash player is used for music playback. That means you need to make sure nothing blocks flash for this website. Also it behaves strange with Safari Click To Flash and Chrome Flash Block while running on Linux. If you're using these plugins try disabling plugins. If it does not help we'll help you.
- How can I queue several tracks for listening?
- An answer to your question will soon appear here.
- How can I download a track to my computer?
- An answer to your question will soon appear here.
Playlists
- How can I create a new playlist?
- An answer to your question will soon appear here.
- How can I add a track to a playlist?
- An answer to your question will soon appear here.
- How many tracks can I include into one playlist? How many playlists can I have? Is it right that I'll be able to access all these with just a single link?
- We aren't limiting number of tracks in one playlist. At least now. Same goes for a number of playlists. Still try to keep these numbers reasonable.
- How can I delete a track from a playlist?
- An answer to your question will soon appear here.
- How can I change the playlist listening mode?
- An answer to your question will soon appear here.
- How can I share my playlist?
- An answer to your question will soon appear here.
- How can I save a playlist as an archive in my computer?
- An answer to your question will soon appear here.
- How can I rename a playlist?
- An answer to your question will soon appear here.
- How can I delete a playlist?
- An answer to your question will soon appear here.
Upload
- How can I upload a new file?
- An answer to your question will soon appear here.
- How can I rename the uploaded file?
- An answer to your question will soon appear here.
- File cannot be uploaded. What should I do?
- Please send the file that cannot be downloaded to the following address support@prostopleer.com. We will find out what causes the mistake and fix it.
Export
- How can I insert a track to my blog/webpage?
- У каждого трека есть небольшое меню, скрывающееся за «шестеренкой». Вам необходимо нажать на шестеренку у трека, который вы хотите разместить в своем блоге, и выбрать пункт меню «Код для вставки». Откроется небольшое окно со специальным кодом для плеера. Скопируйте этот код и опубликуйте в своем блоге. На месте публикации окажется симпатичный плеер.
- How can I share the track?
- Если вы хотите дать кому-то прямую ссылку на трек, выберите в меню под «шестеренкой» пункт «Ссылка на файл». По полученной ссылке всегда откроется страница с выбранным треком. Эту ссылку можно смело отправлять по почте или продиктовать по телефону.
Last.fm
- How can I scrobble my tracks at Last.fm?
- An answer to your question will soon appear here.
- How can I switch off the scrobbling at Last.fm?
- An answer to your question will soon appear here.
Summary
- So it's a kind of Simply a Player - ProstoPleer!
- So that's what we mean :-)